The hiring process is intense for you and us. Thus, we aim to make it as painless for you as possible and be respectful of your time. Please read below what you can expect from us and what we want from you.

<aside> 💬 We do not provide feedback for candidates that did not an invitation for an interview.

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<aside> 📍 Most interviews will be conducted virtually over Zoom or Google Meets. Your Recruiter will let you know if we’d like to meet you in person!

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General Advice & Prep

• Read over the job description. To get ready for your interview, read through the job description and make sure you know what is expected of the role.
• Everyone loves a candidate who does their homework! Do some research on who you'll be meeting (we'll give you names ahead of time), and do some reading on Chaiz as a company, business, product, and industry. You should know what our mission and values are and be able to speak to them.
• Breaks. We know that interviewing at home can be stressful. If you need any breaks, just let us know. Also, our interviewing team is totally understanding if you need to quickly step away or run to the restroom - you're human!
• We love to ask behavioral-based interview questions. Behavioral questions usually start with phrases like “tell me about a time when” or “give me an example of". We want to understand what you owned and what you delivered. Expect follow-up questions such as, “what did you do then?” or “what was the result?”
  • Here are some examples of competency-based questions.
  • Here are some tips on how to structure your answers.
• Listen carefully. If you don't fully understand the question, please ask! You can ask the interviewer to clarify or rephrase their question. Also, feel free to tell your interviewer you need a moment to collect your thoughts.
• Be concise. Communication is important in all of our roles here. ****We recommend being thorough but concise. In general, we'd like to hear about fewer things but in more detail. We want to hear about the details of the challenges you've encountered and what exactly you did. Avoid giving "whirlwind tours" that touch on a lot of areas but only superficially or talking about your team or company in a way that makes it hard to ascertain your personal contribution. It's helpful for us to hear about outcomes and impact and not just inputs.
• Come with questions. This is your chance to interview us as well. We value curiosity and want to answer your questions.

Process

We like to keep things simple and be respectful of your time.

Introductory chat with one of our colleagues ~30-45min

• We want to get to know you: Who you are, why you want to work at Chaiz, and what you bring to the table. This is a conversation, not an interview.
• The “checklist”: Our standard questions to you to ensure you will be a fit and to get the admin part out of the way.
• Time for you to ask all the questions to ensure you are excited to work with us.
• You’ll likely be talking to Jade who runs most of our introductory Chats